SUPPORT
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Need support?
Just give me a call and I will help you out.
Contact Moon Smart Focus support
How do I contact Moon Smart Focus support?
You can call Michel C. Teixeira in Malmö or use the contact form on this page for general inquiries.
Is Moon Smart Focus support available during shoots?
Yes — urgent on-set support is available via phone for professional productions.
What information should I include in a support request?
Include your product version, any connected devices, and a brief description of the issue.
Can I get help with spare parts or upgrades?
Yes, the support team can help you order replacements or guide you on system upgrades.
How quickly does Moon Smart Focus support respond?
Most support inquiries receive a response within 24 hours on business days.